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423-CSSGB: Six Sigma Green Belt
#Question
Which framework can support a team in creating effective action plans after identifying areas for improvement?
A.
DMAIC
B.
Cost-Benefit Analysis
C.
Balance Scorecard
D.
A3 Problem Solving
Correct Answer:
A
The DMAIC framework is excellent for creating effective action plans as it provides a structured approach for defining, measuring, analyzing, improving, and controlling processes.
#Question
For a successful Kaizen event, what should be one of the primary focuses?
A.
Employee input
B.
Time constraints
C.
Management practices
D.
Reducing costs
Correct Answer:
A
Employee input is crucial for a successful Kaizen event, as it harnesses the knowledge and experiences of those who work directly with processes for meaningful improvements.
#Question
In a company with high turnover rates, what approach should leadership consider to enhance employee retention?
A.
Increase workloads
B.
Raise wages
C.
Conduct exit interviews
D.
Implement strict discipline policies
Correct Answer:
C
Conducting exit interviews provides valuable insights into reasons for turnover, helping leadership identify retention opportunities and improve employee satisfaction.
#Question
Which technique helps a team systematically list all potential causes for a specific problem?
A.
Scatter plotting
B.
Brainstorming
C.
Histogram
D.
Control chart
Correct Answer:
B
Brainstorming facilitates the systematic listing of potential causes for specific problems, encouraging team input and comprehensive examination of issues.
#Question
If a Six Sigma project team finds consistent errors during testing phases, what should be their immediate action?
A.
Accept the results
B.
Conclude testing
C.
Conduct a thorough investigation
D.
Increase testing frequency
Correct Answer:
C
Conducting a thorough investigation helps uncover the root causes of errors and informs appropriate corrective actions before proceeding.
#Question
What method should be utilized to determine the most frequent errors occurring in a process?
A.
Process mapping
B.
Histogram
C.
Pareto analysis
D.
Scatter plot
Correct Answer:
C
Pareto analysis is ideal for identifying the most frequent errors occurring in a process, allowing the team to target the most significant issues for improvement.
#Question
In a process that relies heavily on supplier quality, what strategy should a team prioritize?
A.
Reduce supplier interaction
B.
Outsource processes
C.
Increase production volume
D.
Supplier development programs
Correct Answer:
D
Supplier development programs focus on enhancing supplier capabilities, ensuring that the quality of supplies meets production standards and requirements.
423-CSSGB: Six Sigma Green Belt
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