Free Change-Management-Foundation: Change Management Foundation Exam Questions and Answers

Last updated: September 19, 2026

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1. Question #1

   Which management approach is recommended to help people through the 'endings' phase of Bridges' model of human transition?

   • A. Look for quick successes to announce
   • B. Concentrate on the emotional content of issues
   • C. Be clear about the scope of the change
   • D. Encourage people to turn their backs on the past
   Reveal Answer

2. Question #2

   Which is the BEST example of a disadvantage to an organization of making or marketing an external appointment to a change team?

   • A. An increased risk that people will feel change is being imposed
   • B. Too much knowledge of how things work and terminology used
   • C. They may not devote of their time to the change
   • D. Lack of an emotional connection to how things work now.
   Reveal Answer

3. Question #3

   Which definition describes 'transition' in Bridges' model of human transitions?

   • A. The planned actions required to make a change
   • B. The emotional process of adjusting to a change
   • C. The time elapsed between letting go of the old and experimenting with new ways
   • D. The physical process of adopting new changes
   Reveal Answer

4. Question #4

   According to Tuckman, in what stage of the team development model can everyone move on to new things, feeling good about what has been achieved?

   • A. Forming
   • B. Storming
   • C. Performing
   • D. Adjourning
   Reveal Answer

5. Question #5

   Which of the common Agile concepts, behaviours, and techniques delivers a version of a product with just enough features to be usable by early customers who can then provide feedback for future product development?

   • A. Minimum viable product
   • B. Full transparency
   • C. Self-organised teams
   • D. Empowerment
   Reveal Answer

6. Question #6

   Which of the following is a purpose of creating a change management plan when preparing for change?

   • A. Document the set of typically recurring actions that contribute to change readiness
   • B. Provide a detailed schedule of project and their dependencies
   • C. Capture of full list of issues to be resolved before change can start
   • D. Record a list of all the change risks and the responsive actions required.
   Reveal Answer

7. Question #7

   Which is an effect in an organization if the psychological contract between an organization and its staff is broken?

   • A. Additional change agents will be need to be appointed
   • B. Staff will be more willing to help achieve the outcomes of change
   • C. The likelihood of achieving performance targets reduces.
   • D. There will be no effect if senior managers maintain discipline
   Reveal Answer

8. Question #8

   Which delivery strategy makes the idea of 'Minimum Viable Change Practice' particularly useful?

   • A. Big Bang
   • B. Phased
   • C. Voluntary Adoption
   • D. Many small incremental/iterative releases
   Reveal Answer

9. Question #9

   Which of the following statements about diverse teams are true? * 1.Provide greater creativity 2.Reach consensus sooner than teams of 'similars'

   • A. Only 1 is true
   • B. Only 2 is true
   • C. Both 1 and 2 are true
   • D. Neither 1 nor 2 is true
   Reveal Answer

10. Question #10

    When assessing the severity of change impacts during a stakeholder impact assessment, what is meant by the coverage of impact?

    • A. The number of change initiatives affecting a specific stakeholder category
    • B. The probability of unintended consequences affecting a stakeholder group
    • C. The number of change agents required to support the change
    • D. The proportion of a given stakeholder group that are impacted by a change
    Reveal Answer