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Free 9A0-381: Adobe Analytics Business Practitioner Exam Questions and Answers
Last updated: February 19, 2025
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1280-9A0-381: Adobe Analytics Business Practitioner
#Question
A customer service department wants to measure the efficiency of their support chat. Which method will provide insights?
A.
Agent Response Time Analysis
B.
Total Queries Handled
C.
Chat Engagement Metrics
D.
Customer Satisfaction Ratings
Correct Answer:
C
Chat Engagement Metrics analyze user interaction levels during support conversations, guiding improvements in service delivery.
#Question
A company rolls out a new AI-driven recommendation engine. What metric will help assess its performance?
A.
User Acquisition Rate
B.
Engagement on Recommendations
C.
Recommendation Click Rate
D.
Total Revenue Increase
Correct Answer:
C
Recommendation Click Rate measures how often users engage with the generated recommendations, indicating the engine's effectiveness.
#Question
A booking site aims to improve its user interface. What metrics are important to track before and after revisions?
A.
Bounce Rate & Conversion Rate
B.
Average Session Duration
C.
Session Frequency
D.
Daily Traffic Volume
Correct Answer:
A
Bounce Rate & Conversion Rate indicate how users react to interface changes concerning their navigation and actions taken on the site.
#Question
A real estate platform wants to identify the most viewed property types. What report should they analyze?
A.
Visitor Journey Analysis
B.
Property Performance Report
C.
Total Page Views
D.
User Retention Report
Correct Answer:
B
Property Performance Report highlights which property types get the most views, guiding marketing and listing strategies.
#Question
To understand how changes in user interface affect engagement, which Adobe Analytics tool is valuable?
A.
A/B Testing Module
B.
User Flow Visualization
C.
Total Traffic Overview
D.
Session Length Analysis
Correct Answer:
A
A/B Testing Module helps experiment with different interface designs, determining which performs better concerning user engagement.
#Question
A subscription box service wants to analyze user pain points. What should they focus on?
A.
Customer Satisfaction Surveys
B.
Repeat Purchase Rate
C.
Abandonment Rate Analysis
D.
Monthly Growth Rate
Correct Answer:
A
Customer Satisfaction Surveys will help identify specific pain points and areas for service improvement, guiding future strategies.
#Question
A software company aims to measure user engagement over various updates. What metric should they prioritize?
A.
Daily Active Users
B.
Total Downloads
C.
Session Length
D.
Update Engagement Rate
Correct Answer:
D
Update Engagement Rate indicates how effectively users interact with software updates, signaling quality improvements and satisfaction.
1280-9A0-381: Adobe Analytics Business Practitioner
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