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Free ITIL 4 Information Security Management Exam Questions and Answers
Last updated: April 30, 2025
Examtopics ITIL 4 Information Security Management Prepaway Real Exam Questions and dumps free download
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ITIL 4 Information Security Management
#Question
Why is involving employees in creating security policies important?
A.
To empower them to break policies
B.
To avoid accountability
C.
To increase the budget
D.
To ensure clearer understanding
Correct Answer:
D
Involving employees in policy creation fosters understanding and accountability in following security guidelines.
#Question
What role does change management play in information security?
A.
It enhances communication
B.
It complicates decision-making
C.
It disrupts operations
D.
It is optional
Correct Answer:
A
Change management enhances communication regarding alterations that could impact information security.
#Question
What is the main purpose of conducting post-incident analysis?
A.
To reduce security budgets
B.
Ignoring past mistakes
C.
Learning from the incident
D.
To make employees feel bad
Correct Answer:
C
Post-incident analysis serves to learn from the incident, informing future prevention and response efforts.
#Question
What should organizations do in response to ongoing threats to their systems?
A.
Revise and improve security measures
B.
Wait for incidents to occur
C.
Reduce training budgets
D.
Implement a reactive approach
Correct Answer:
A
Revising and improving security measures proactively strengthens defenses against ongoing threats.
#Question
Why is regular monitoring of security controls necessary?
A.
To ensure they are functioning effectively
B.
To avoid external scrutiny
C.
To restrict access
D.
To increase operational costs
Correct Answer:
A
Regular monitoring ensures that security controls function effectively and adapt to changing threats.
#Question
In an incident response, what should be prioritized during initial containment?
A.
Halt service entirely
B.
Preservation of evidence
C.
Public communication
D.
Assigning blame to employees
Correct Answer:
B
Preserving evidence during initial containment is vital for understanding the incident's nature and causes.
#Question
What is an important aspect of conducting effective risk assessments?
A.
Focusing only on technical aspects
B.
Ignoring new threats
C.
Engaging multiple stakeholders
D.
Avoiding any employee input
Correct Answer:
C
Engaging multiple stakeholders during risk assessments ensures comprehensive evaluations of potential risks.
ITIL 4 Information Security Management
#Question
Why is involving employees in creating security policies important?
A.
To empower them to break policies
B.
To avoid accountability
C.
To increase the budget
D.
To ensure clearer understanding
Correct Answer:
D
Involving employees in policy creation fosters understanding and accountability in following security guidelines.
#Question
What role does change management play in information security?
A.
It enhances communication
B.
It complicates decision-making
C.
It disrupts operations
D.
It is optional
Correct Answer:
A
Change management enhances communication regarding alterations that could impact information security.
#Question
What is the main purpose of conducting post-incident analysis?
A.
To reduce security budgets
B.
Ignoring past mistakes
C.
Learning from the incident
D.
To make employees feel bad
Correct Answer:
C
Post-incident analysis serves to learn from the incident, informing future prevention and response efforts.
#Question
What should organizations do in response to ongoing threats to their systems?
A.
Revise and improve security measures
B.
Wait for incidents to occur
C.
Reduce training budgets
D.
Implement a reactive approach
Correct Answer:
A
Revising and improving security measures proactively strengthens defenses against ongoing threats.
#Question
Why is regular monitoring of security controls necessary?
A.
To ensure they are functioning effectively
B.
To avoid external scrutiny
C.
To restrict access
D.
To increase operational costs
Correct Answer:
A
Regular monitoring ensures that security controls function effectively and adapt to changing threats.
#Question
In an incident response, what should be prioritized during initial containment?
A.
Halt service entirely
B.
Preservation of evidence
C.
Public communication
D.
Assigning blame to employees
Correct Answer:
B
Preserving evidence during initial containment is vital for understanding the incident's nature and causes.
#Question
What is an important aspect of conducting effective risk assessments?
A.
Focusing only on technical aspects
B.
Ignoring new threats
C.
Engaging multiple stakeholders
D.
Avoiding any employee input
Correct Answer:
C
Engaging multiple stakeholders during risk assessments ensures comprehensive evaluations of potential risks.
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FAQ
Q1: What are ITIL Certification Exams? A: ITIL (Information Technology Infrastructure Library) Certification Exams validate your expertise in IT service management (ITSM). These certifications demonstrate your proficiency in aligning IT services with business needs, following a structured approach to IT service delivery, support, and improvement.
Q2: Why should I pursue ITIL Certification? A: ITIL Certification enhances your professional credibility, showcasing your skills and knowledge in IT service management. This can lead to better job opportunities, higher salaries, and career advancement in IT service management, project management, and related fields.
Q3: What are the benefits of ITIL Certification? A: Benefits include recognition as a certified IT service management professional, improved job performance, access to exclusive resources, continuing education opportunities, and staying current with the latest ITSM practices and industry standards.
Q4: Who should take ITIL Certification Exams? A: IT professionals, service managers, project managers, business managers, and anyone involved in delivering and supporting IT services should consider these certifications to validate their expertise and advance their careers.
Q5: What types of ITIL Certification Exams are available? A: ITIL offers various certification levels, including:
- ITIL Foundation
- ITIL 4 Managing Professional (MP)
- ITIL 4 Strategic Leader (SL)
- ITIL 4 Extension Modules
- ITIL Master
Each certification level is tailored to different roles and expertise levels within the IT service management field.
Q6: How do I prepare for ITIL Certification Exams? A: Preparation can include official ITIL training courses, study guides, practice exams, online tutorials, and hands-on experience in IT service management practices.
Q7: Where can I take ITIL Certification Exams? A: ITIL Certification Exams can be taken at authorized testing centers worldwide or online through remote proctoring, providing flexibility to fit your schedule and location.
Q8: How do ITIL Certifications impact my career? A: ITIL Certifications significantly boost your career by demonstrating your expertise to employers, making you a more competitive candidate for advanced roles and promotions in IT service management and related fields.
Q9: Are there any prerequisites for ITIL Certification Exams? A: The ITIL Foundation level has no prerequisites. However, advanced levels such as ITIL Managing Professional and ITIL Strategic Leader require prior certification and relevant professional experience. Check the specific requirements for each certification path on the ITIL website.
Q10: How often do I need to recertify for ITIL Certifications? A: ITIL certifications currently do not have a mandatory recertification requirement, but staying updated with the latest ITSM practices and continuing professional development is recommended to maintain your skills and relevance in the industry.
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