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Free CSM — Certified ScrumMaster Exam Questions and Answers
Last updated: May 20, 2025
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CSM — Certified ScrumMaster
#Question
If too many conflicting priorities arise during a sprint, how should the ScrumMaster manage them?
A.
Facilitate a prioritization session
B.
Allow confusion
C.
Ignore the priorities
D.
Blame the stakeholders
Correct Answer:
A
Facilitating a prioritization session helps clarify which tasks have the most impact and align team efforts.
#Question
How can the ScrumMaster encourage the team to become more self-organizing?
A.
Provide all solutions
B.
Dictate tasks
C.
Ignore team dynamics
D.
Foster a culture of empowerment
Correct Answer:
D
Fostering a culture of empowerment encourages the team to take ownership of their work and decisions.
#Question
If a team's performance metrics show ongoing underperformance, what action should the ScrumMaster take?
A.
Increase work pressure
B.
Investigate underlying issues
C.
Neglect the metrics
D.
Ignore individual efforts
Correct Answer:
B
Investigating underlying issues can help uncover root causes and facilitate improvements.
#Question
What should the ScrumMaster do if there is a lack of engagement during sprint planning?
A.
Encourage team participation
B.
Take over the planning
C.
Cut the session short
D.
Assign roles
Correct Answer:
A
Encouraging team participation fosters ownership and engagement during planning sessions.
#Question
If a development team is constantly dealing with scope changes, what should the ScrumMaster implement?
A.
Limit feature requests
B.
Blame the stakeholders
C.
Establish a change management process
D.
Ignore the changes
Correct Answer:
C
Implementing a change management process helps the team handle requests effectively and minimize disruptions.
#Question
During a sprint review, a team member receives criticism from a stakeholder. How should the ScrumMaster intervene?
A.
Facilitate a constructive discussion
B.
Ignore the situation
C.
Defend the team member
D.
Dismiss the feedback
Correct Answer:
A
Facilitating a constructive discussion allows for valuable feedback while ensuring a supportive environment.
#Question
What is the primary role of the ScrumMaster during Sprint Planning?
A.
Resolve conflicts
B.
Assign tasks
C.
Decide priorities
D.
Facilitate discussion
Correct Answer:
D
Facilitating discussion allows the team to reach consensus on goals and responsibilities for the sprint.
CSM — Certified ScrumMaster
#Question
If too many conflicting priorities arise during a sprint, how should the ScrumMaster manage them?
A.
Facilitate a prioritization session
B.
Allow confusion
C.
Ignore the priorities
D.
Blame the stakeholders
Correct Answer:
A
Facilitating a prioritization session helps clarify which tasks have the most impact and align team efforts.
#Question
How can the ScrumMaster encourage the team to become more self-organizing?
A.
Provide all solutions
B.
Dictate tasks
C.
Ignore team dynamics
D.
Foster a culture of empowerment
Correct Answer:
D
Fostering a culture of empowerment encourages the team to take ownership of their work and decisions.
#Question
If a team's performance metrics show ongoing underperformance, what action should the ScrumMaster take?
A.
Increase work pressure
B.
Investigate underlying issues
C.
Neglect the metrics
D.
Ignore individual efforts
Correct Answer:
B
Investigating underlying issues can help uncover root causes and facilitate improvements.
#Question
What should the ScrumMaster do if there is a lack of engagement during sprint planning?
A.
Encourage team participation
B.
Take over the planning
C.
Cut the session short
D.
Assign roles
Correct Answer:
A
Encouraging team participation fosters ownership and engagement during planning sessions.
#Question
If a development team is constantly dealing with scope changes, what should the ScrumMaster implement?
A.
Limit feature requests
B.
Blame the stakeholders
C.
Establish a change management process
D.
Ignore the changes
Correct Answer:
C
Implementing a change management process helps the team handle requests effectively and minimize disruptions.
#Question
During a sprint review, a team member receives criticism from a stakeholder. How should the ScrumMaster intervene?
A.
Facilitate a constructive discussion
B.
Ignore the situation
C.
Defend the team member
D.
Dismiss the feedback
Correct Answer:
A
Facilitating a constructive discussion allows for valuable feedback while ensuring a supportive environment.
#Question
What is the primary role of the ScrumMaster during Sprint Planning?
A.
Resolve conflicts
B.
Assign tasks
C.
Decide priorities
D.
Facilitate discussion
Correct Answer:
D
Facilitating discussion allows the team to reach consensus on goals and responsibilities for the sprint.
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FAQ
Q1: What are Scrum Certification Exams? A: Scrum Certification Exams validate your expertise in applying Scrum, an agile framework for managing and completing complex projects. These certifications demonstrate your proficiency in Scrum principles, practices, and roles, enabling you to effectively contribute to and lead Scrum teams.
Q2: Why should I pursue Scrum Certification? A: Scrum Certification enhances your professional credibility, showcasing your skills and knowledge in agile project management. This can lead to better job opportunities, higher salaries, and career advancement in project management, software development, and IT management roles.
Q3: What are the benefits of Scrum Certification? A: Benefits include recognition as a certified Scrum professional, improved job performance, access to exclusive resources, continuing education opportunities, and staying current with the latest Scrum practices and industry standards.
Q4: Who should take Scrum Certification Exams? A: Project managers, Scrum masters, product owners, software developers, team leads, and anyone involved in managing and implementing Scrum practices should consider these certifications to validate their expertise and advance their careers.
Q5: What types of Scrum Certification Exams are available? A: Various organizations offer Scrum certification paths, including:
- Scrum Alliance:
- Certified ScrumMaster (CSM)
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Developer (CSD)
- Advanced Certified ScrumMaster (A-CSM)
- Certified Scrum Professional (CSP)
- Scrum.org:
- Professional Scrum Master (PSM) I, II, III
- Professional Scrum Product Owner (PSPO) I, II, III
- Professional Scrum Developer (PSD)
- Scaled Professional Scrum (SPS)
- Scrum Inc.:
- Scrum Master by Scrum Inc. (SM)
- Product Owner by Scrum Inc. (PO)
Each certification path is tailored to different roles and expertise levels within the Scrum framework.
Q6: How do I prepare for Scrum Certification Exams? A: Preparation can include official Scrum training courses, study guides, practice exams, online tutorials, and hands-on experience in Scrum practices and tools.
Q7: Where can I take Scrum Certification Exams? A: Scrum Certification Exams can be taken online with remote proctoring or at authorized testing centers, depending on the certifying body, providing flexibility to fit your schedule and location.
Q8: How do Scrum Certifications impact my career? A: Scrum Certifications significantly boost your career by demonstrating your expertise to employers, making you a more competitive candidate for advanced roles and promotions in project management, software development, and IT management.
Q9: Are there any prerequisites for Scrum Certification Exams? A: Some exams may have prerequisites, such as foundational knowledge or prior experience in Scrum practices. Check the specific requirements for each certification path on the certifying body’s website.
Q10: How often do I need to recertify for Scrum Certifications? A: The recertification requirements vary by certifying body. For example, Scrum Alliance certifications typically require renewal every two years, involving continuing education and earning Scrum Education Units (SEUs).
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