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Free MB-900: Microsoft Dynamics 365 Fundamentals Exam Questions and Answers

Last updated: April 4, 2025

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1712-MB-900: Microsoft Dynamics 365 Fundamentals

#Question
150. How do reminders enhance task management in Dynamics 365?
A.
By providing timely notifications
B.
By complicating tasks
C.
By increasing workload
D.
By limiting functionality
Correct Answer: A
Timely notifications through reminders help users manage their tasks effectively without missing deadlines.

MB-900: Microsoft Dynamics 365 Fundamentals

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150. How do reminders enhance task management in Dynamics 365?


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#Question
149. What is a common use of the Customer Service Insights feature in Dynamics 365?
A.
Inventory forecasting
B.
Managing sales leads
C.
Analyzing customer satisfaction
D.
Tracking shipment issues
Correct Answer: C
Customer Service Insights help analyze customer satisfaction levels and identify areas for improvement.

MB-900: Microsoft Dynamics 365 Fundamentals

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149. What is a common use of the Customer Service Insights feature in Dynamics 365?


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#Question
148. How does customer feedback improve product development in Dynamics 365?
A.
By validating needs and preferences
B.
By limiting collaboration
C.
By ignoring suggestions
D.
By complicating decisions
Correct Answer: A
Validating customer needs and preferences through feedback helps tailor product development to market demands.

MB-900: Microsoft Dynamics 365 Fundamentals

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148. How does customer feedback improve product development in Dynamics 365?


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#Question
147. What capability does Dynamics 365 provide for managing vendor relationships?
A.
Vendor performance analysis
B.
Limited tracking capability
C.
Automated invoice processing
D.
Complicated agreements
Correct Answer: A
Vendor performance analysis allows businesses to evaluate and manage relationships with their vendors effectively.

MB-900: Microsoft Dynamics 365 Fundamentals

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147. What capability does Dynamics 365 provide for managing vendor relationships?


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#Question
146. How can customized dashboards help managers in Dynamics 365?
A.
By confusing users
B.
By limiting reporting options
C.
By focusing on key indicators
D.
By displaying irrelevant data
Correct Answer: C
Customized dashboards focus on key indicators, providing managers with relevant data for decision-making.

MB-900: Microsoft Dynamics 365 Fundamentals

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146. How can customized dashboards help managers in Dynamics 365?


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#Question
145. What is the significance of performance metrics in Dynamics 365?
A.
They limit data access
B.
They ignore user needs
C.
They provide insights for improvement
D.
They complicate reporting
Correct Answer: C
Performance metrics provide insights that help businesses make informed decisions for continuous improvement.

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145. What is the significance of performance metrics in Dynamics 365?


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#Question
144. How can organizations track customer journeys in Dynamics 365?
A.
By ignoring interactions
B.
By adding complex processes
C.
By using the Customer Insights feature
D.
By limiting data access
Correct Answer: C
The Customer Insights feature allows organizations to track customer journeys and understand interactions over time.

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144. How can organizations track customer journeys in Dynamics 365?


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